Tracie’s Story: Book Review

Tracie’s Story, by Marguerite Ashton, had sucked me into the story right from the start, and I had difficulty tearing myself away from the book all the way to the end. This is very a moving tale that is based on a true story of a woman brought up by an alcoholic single mother.

As a child, Tracie bravely accepts the barrage of difficulties, disrespect and responsibilities of handling a helplessly drunken parent - but it leaves her emotionally scarred. While driving under the influence, the thoughtless mother inflicts a permanent and visible disability on her child that serves as a constant reminder of her past. Every mirror, every pair of eyes reflects her abnormality and this becomes a torment for Tracie. As an adult, she struggles with her inner demons and the mind-numbing addictions to both alcohol and her work.

Marguerite Ashton uses a direct and simple writing style that envelops the reader in Tracie’s world so deeply that the real world fades away for a little while. The ending left me with a feeling that the book is not finished. Yet, because I was thinking about it for days, I would have to say the ending was quite effective.

ISBN#: 1-4137-7386-9
Author: Marguerite Ashton
Publisher: Publish America

~ Book Reviewer: Lillian Brummet - Co-author of the book Trash Talk, a guide for anyone concerned about his or her impact on the environment - Author of Towards Understanding, a collection of poetry. (www.sunshinecable.com/~drumit)


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MP3 song is the most popular form of music these days because it is easily compressed into smaller data format. Thus, it requires less storage capacity and is highly appreciable because it least effects the sound quality. MP3 or stands for Motion Picture Experts group Audio Layer 3 and is popular as music downloads over the internet because of its ability to compress large music data files.

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Olivia Andrews, writer of freedownloadmp3song.info is a freelance journalist and has written many reviews on subjects such as finance, education, health, entertainment, music, apparels and mobile phones.


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Professional closers have certain attributes that set them apart from everyday salesmen. Most salesmen look professional in their behavior and appearance and they are punctual, well-groomed, courteous, reliable, smart and well-dressed like professional closers. But it’s not about appearance or behaviour. Being a professional closer is something deeper; it’s the “force from within” that makes a salesperson a professional closer, that inner confidence and absolute belief in himself. Here are the attributes that make the professional closer the best of the best and an absolute winner:

- A professional closer is ambitious for success. He has an insatiable hunger, a burning desire to achieve and to succeed.

- A professional closer is always in command of the situation and always aware of what’s happening around him. He’s able to think on his feet and demonstrates a lot of ingenuity when faced with an unexpected situation. He’s streetwise and shrewd, also honest and reliable and always delivers what he promises.

- A professional closer is an excellent listener and a convincing persuader. He has an acute perception and instinctively knows what to do next. He’s a natural leader; people listen to him, respect him and warm to him.

- A professional closer enjoys his own company as much as others’ and often works alone because he prefers it that way. But he is always there to help out his colleagues and train the new recruits because he loves what he does and gets a real buzz from his work.

- A professional closer abounds with enthusiasm, he has masses of initiative and energy and gives each call 100% effort. He is the guy who after a long and difficult sale, when he is mentally sapped and drained of energy, is still somehow able to tap into his reserves and make that last call, when anyone else would have packed up and gone home.

- A professional closer never seems to get sick. Even when he feels under the weather, he still turns in for work. He’s eager and has a great attitude.

- A professional closer is well-organized, possessive about his tools and equipment. His records are always up to date and he’s forever updating his figures. He always knows where he is at.

- A professional closer has an air of authority about him that radiates confidence to his potential customers.

- A professional closer is a masterful actor who is superb at creating emotion and at expressing himself. He’s also an artist who paints pictures that are so life-like they become real.

- A professional closer never knocks the competition. He isn’t in the slightest afraid of it, instead he welcomes it, he enjoys the challenge. If he thought the competition was better somewhere else, he would be working there.

- A professional closer is always learning new material, always trying to better himself and constantly striving forward, towards his goals. He’s a winner.

- A professional closer motivates himself. He’s a go-getter, with determination, drive and a burning passion for success.

Michael Russell - EzineArticles Expert Author

Michael Russell
Your Independent guide to Sales Training


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How many times have you hired a new sales person and because he or she was experienced and successful somewhere else, they understand how to be successful in your organization? Moreover, did you take for granted that the new salesperson understood what was expected of them on the very first day they began with you? And unfortunately sometime later discovered they do not have your company’s sales process, policies, procedures and prices well understood?

In many ways you vest authority to your salespeople to make instantaneous decisions when in the customer and prospect presence. Unless your salesperson is fully knowledgeable (and that means tested in some fashion) about how it is done in your company, predictably a few things will come unraveled.

Try this the next time you bring a new salesperson aboard; that is try the “ball of string” approach.

As you verify assigned minor goals and objectives are being completed, you can let a little string off the ball to see how the increased authority and responsibility is handled. Then, as more difficult objectives are completed you let a little more string out, giving a little more opportunity to demonstrate their grasp of your company. After successive measurement periods you will have an understanding of exactly what the new salespersons’ capabilities are so far. Now you are in a position to identify what skill set, additional product or company knowledge is required for enhanced performance - or if corrective action needs to be taken.

Why do this? Coaching your salespeople to improved performance involves understanding any present competencies, as well as those areas that need shoring up and improvement. When you turn your new salespeople “loose” if you will, you will discover further along that what you had assumed at the start was most likely premature. They are not ready to be considered a full-fledged salesperson - at least not yet in your organization. Assuming they are up to speed too soon probably will require you to intervene, or worse yet perform triage in rectifying scenarios created from lack of company policies, procedures, processes, practices and product knowledge. Also expect to receive phone calls from your prospects and customers asking you ‘what is going on with your company anyway?’

Try the “ball of string” technique the next time you select and hire any new salesperson. Letting a little string out as you go and as objectives are meet ensures you know where the new hire is in their understanding of your organization. You’ll find you understand how well the basics are understood, as well as what you need to address with them so they continue to improve. Through continuous observation and coaching, you will always be able to judge what remains open for improvement; letting a little more string off the ball as you go.

And oh yes, lest we fail to mention, something for your own piece of mind.

Doing it this way will avoid being awake nights wondering when you personally must get involved in sweeping up the broken glass created by incorrect information about your company’s sales process, policies, procedures and prices with your customers and internal support organization. Moreover, the last thing you want to deal with is an upset customer that is barraging you with complaints about the new salespersons’ sales style.

Don McNamara - EzineArticles Expert Author

Don McNamara is a Certified Management Consultant (CMC) and is President of Heritage Associates, Inc. http://www.heritage-associates.net

Heritage Associates is a full service sales management consulting, training and coaching company. Don also speaks and writes on the art and science of superior sales management and top sales performance.

With over 30 years sales experience from the field level to executive sales management, in his career he has been an individual contributor, corporate sales training manager, regional manager, national sales manager and vice president of sales. Don is a member of the Institute of Management Consultants, where he serves as Professional Development Chair and the National Speakers Association.

For a free e-newsletter contact Don McNamara at djmcn@heritage-associates.net or by phone (949) 230-4363.


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Selling - no matter how well your business is doing - selling will always be at the core of your business success. Mastering your sales skills ensures that those hard won potential customers are quickly changed to actual customers. Here are some selling skills to help you.

* Answer the question - “what is in it for me?” People buy to satisfy a need, a worry, because everyone else has it, or because they are curious about the product. Make sure that these questions are answered in your marketing and advertising as well as in any sales presentation.

* Prepare yourself. Get together your presentation as well as any potentional questions you may be asked. Make sure that you have examples, pictures, samples etc.

* Qualify your prospect - make sure that they are the decision maker and can afford the potential purchase. Also ensure that they are in your potential market - selling ice to Eskimos is for the expert of the foolish!

* Develop a relationship with your potential customers. People like to buy from friends and those that they trust.

* Decide on your pricing structure and build in some bonuses or discounts that you can offer during the presentation. Most people expect them.

* Make the purchase process easy. Make sure that you have any forms and contracts available. Don’t surround your prospect with red tape or make it difficult to contact your company. Make the second and subsequent purchases even easier. Put a reorder form

* Ask for feedback, directly or indirectly during your presentation and after the sale. AND learn from it.

* Make the whole sales process fun for both your customer and for you.

Good luck with your sales.

Lee Lister - EzineArticles Expert Author

© Copyright 2006 Biz Guru LLC

Lee Lister, writes as The Biz Guru, for a number of web sites including her own sites http://www.BizGuru.us and http://www.clikks.com for all our informational products.

With over 20 year’s management and business consultancy experience with businesses large and small as well as being a serial entrepreneur, she now helps others set up, develop and market their businesses.

This article may be freely distributed if this resource box stays attached.


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Regardless the fact that the Property Index service is actually a young concern, starting their business only in March of 2007, they have become experts very quickly. They are a very uncomplicated concern specialized in looking after any person determined to buy, sell, rent etc. assets across the world. Their pledge: to help you locate dead-on what’s looked for very swiftly plus, of course, without pain.

Realty is being offered everwhere today, undoubtedly the most fashionable area being properties available for sale in the United States. It should be straightforward to write up the tremendous real estate available in the United States, one rationale for selecting property here being the houses and apartments you can purchase and the mega cool opportunity of spending your life with such a lively and dynamic population. It is one of the truly sought after areas today, and in view of the scenic beauty and the weather surrounding you here, how could you say no…. Realty in the United States is very rich in history, culture and art, this country has been and still is home to a good many sophisticated cultures.

Property Index - for the best help in international properties investment.

Around 20 years ago you would find a mere dribble of English people who are looking for real estate in the United States. Just ask everyone who has emigrated to the United States and they’ll tell you the same thing. There are those who would prefer to view it as a mere fashion and others prefer to view it as a virtually an addiction… Buyers set on moving over here will typically range from young families who are looking for a new challenge to seniors meaning to enjoy themselves and unwind. Note, though, that you are liable to encounter some issues when looking to buy real estate abroad — expectably there’ll be a hundred procedures to take up be it when planning, paying a visit or completing. If you miss out on one single minor procedure that will well engender impassable issues plus, of course, preeminently, a financial hammering.

As you’re sure to expect with this sought after area, real estate might well be high-priced in this region which is, of course, just owing to the wide spread market pressure. Nonetheless the buyer is certainly persnickety in a part of the world so determined by merry site and glorious surroundings. Presently it’s got the whole kit and caboodle any of us may possibly covet etc.


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Point of sale (POS) is just another name for the cash counters where you pay for your purchases. This could be a supermarket or a highway establishment or any other physical location where money is exchanged across the counter for consumer goods. But gone are the days when one used gingers and mental arithmetic for cash transactions. POS technology has revolutionized consumerism around the world. Electronic calculation, automatic billing, credit card processing, and an accurate record of all day-to-day activities are all just a click away if you have POS systems at your outlet. POS are designed to streamline sales processes and increase efficiency at the point of sale. The error margin in accounts and staff management is considerably less compared to manual POS management, as information is stored and accessed electronically.

POS technology was first developed as barcode readers and electronic cash registers for the Universal Product Code (UPC) in 1974 for the United States and Canada; it was aimed at accelerating the payment process in a business transaction. But now, they are fully standardized computer systems that keep track of the customer records, stores, and product information in a sales or service outlet. What first served as an advanced calculator has now emerged as a means of foolproof remote management of business procedures across the globe. With the advent of wireless technology, POS has taken a step forward with handheld POS systems that bring information to your fingertips.

Many manufacturers and dealers offer ready-to-use POS technology, complete with hardware, software, and equipment to suit the specific needs of different users. They include monitors, computer terminals, scanners, printers, and cash registers, along with easy installation software CDROMS. Basic computer requirements for a basic POS system are Windows, UNIX, or Linux, depending upon the kind of software used for point-of-sale activities. Gathering business intelligence becomes much faster with the aid of a POS system, providing for accurate planning of profit margins and increasing sales efficiency.

POS provides detailed information on POS, POS Software, POS Systems, Restaurant POS and more. POS is affiliated with Metal Store Fixtures.


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Want to learn how capture and nurture three-quarters of the sales lead market through effective communication efforts?

First, you must learn to slow down. Remember the story of the tortoise and the hare?

While business-to-business marketers race to snatch up the most promising and qualified short-term prospects that come in from any marketing-lead-generation initiative, nearly three-quarters of the sales leads that can convert to sales are being heavily ignored.

Why? Because salespeople are measured and paid for winning the race for short-term sales, usually causing them to focus on the easy sales opportunities and to ignore the longer term prospects. And because there usually is no process in place, the job of nurturing, managing and tracking the longer-term pipeline opportunities falls by the wayside.

This lack of a sales leads development process may be costing your organization big bucks in lost sales.

Do you have the patience to move slowly and steadily for the sales in those longer-term sales leads? Or have you, in essence, ended the race to win these latter-day sales?

Industry experts estimate that only one-quarter of those who are going to buy do so in the first six months. Yet, roughly another quarter buys within a seven- to 12-month period, another quarter buys in a 13- to 18-month period and the final quarter will purchase sometime after 18 months. If your organization’s concentration is on the first quarter, for quick selling turnaround, you are leaving the remainder of those sales leads (three out of four sales opportunities) out there for your competition to pick up.

These longer-term sales leads must be nurtured with a series of communications efforts designed to move prospects along in their buying cycles. In other words, the philosophy to getting your share of those future sales is simple-stay in sight, stay in mind and stay in the race.

Here are 4 questions to ask yourself when designing your sales lead nurturing programs:

  1. How do we best deliver messages to the people who will influence or make the final buying decisions?
  2. How do we stay with them as they move through their consideration and buying process?
  3. How can we communicate in a way that addresses the prospects’ issues and reduces the perceived risk of buying from our company?
  4. What can we offer that will cause the prospects to engage when they are ready to move forward with their buying process?

Want to engage prospects and start a sales-winning relationship with sales leads? Here’s how:

Use a series of ongoing communications-by mail, e-mail or phone-designed to keep pace with the prospects’ information needs to make decisions about your kinds of products or services. I’ve found that, as an added benefit, sales revenue per customer is usually significantly higher for those who are included in the prospect relationship-marketing program versus those who are not.

Be sure to include multiple offers that appeal to all stages of a prospect’s buying process. For example, if prospective customers are still early in their buying process, they will be more receptive to offers for free information in the form of how-to guides, white papers or e-mail newsletters. As prospects move further along in their buying process, appropriate offers may include those that require a higher level of interest or commitment on the part of the prospect. These include webinar invitations, demonstrations and checklists, and other decision-making tools. As prospects approach the buying ready point, they will be more receptive to such offers as longer, in-depth seminars, needs assessments or meetings with and getting proposals or quotations from your sales and marketing department.

If you use effective and efficient relationship communication skills and not just focus your company’s efforts on the easy or short-term sales leads, you can pick up the three out of four sales that others are leaving on the table. And that how you to win the business marketer’s sales lead race.

Mac McIntosh - EzineArticles Expert Author

M. H. “Mac” McIntosh is described by many as one of America’s leading B2B marketing and sales consultants and an expert on sales leads. Put Mac to work for you as a marketing speaker or for business-to-business marketing consulting. Want to learn more? Sign up for his FREE business marketing newsletter


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Do you notice yourself in this position also? Finding that your belly is enlarging or just pointing due south. Is buttoning those pants getting more difficult? Are you discovering the months spent on your backside looking at television, running through chips and drinking beer has finally caught up with you, and you are sporting love handles? Have you lost your six pack abs(http://six-pack–abs.net)? Be concerned but not too much. There are others in this six pack crisis and there is hope.

If you desire definition in your middle you should start some ab exercises (ab-exercises.org). Whether you are a man or a woman, you can benefit from a stronger back. When you beef up one you beef up the other. Some simple drills to drop off those love handles are sit ups and stomach crunches.

With a focus on your lower back try lying on your tummy. Lifting your feet and knees off of the floor and lightly kicking your legs as if you were swimming. Do repetitions of 15 seconds action, resting 30 seconds.

While you’re at it, why not cut down on the salt consumption. It is accepted to link sodium and sodium rich foods with heart troubles and risk of stroke. Sodium also leads to water retention which can make love handles look even worse. Avoid processed foods and adding extra salt. Drinking water can also aid in losing the big tummy. Water aids in breaking down stored fat, creating energy and also hydrating the body.

You should probably consider cutting back on calories from alcoholic beverages. Im confident that you are just as let down as I was to find that alcoholic drinks do not perform the same function as water in spite of the fact that they are both liquids. Alcohol contains a lot of empty calories which have a tendency to get lodged around the stomach area creating spare tires. No need to eliminate alcohol altogether, just keep a tally of how much you booze and reduce it; just as you would if you were keeping up with what you eat.


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Selling off a house in times of recession is not as difficult as you might consider it to be. A proper combination of energy and knowledge about marketing strategy will enable you to facilitate a fast house sale when UK property prices are falling tremendously. Provided below are some points that should be adopted before selling the house.

You may use the printing media to place your own ads, as well as the internet; creativeness always witnesses a successful sale. Several illustrations are always provided in the advertisements by the estate agents, so create an attractive advertisement for yourself.

You can sell the house yourself with the application of simple techniques and methods provided by the sales guides. It is not necessary to appoint an agent for the purpose of selling and paying them a high commission.

In lean times, don’t let your insurance payments fall behind if you are having trouble try A1 insurance brokers

Renovating the house is very essential, the presence of damaged walls, doors, windows and floors can affect the sale of a house. Replacing them with well equipped, strong and fashionable products is very important. Door knobs, portals, ventilation and several other features should be repaired in the kitchen and bathroom to create a nice impression with the viewers.

Gardens should possess well trimmed grass and hedges to add to the beauty of the house. You can plant small shrubs and water features in the garden.


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